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Why FDEs Are Emerging as a Critical GCC Role

Why FDEs Are Emerging as a Critical GCC Role

The growing demand for FDEs also reflects a persistent problem in enterprise AI, which is that a successful pilot does not necessarily translate into a reliable production system

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AI Is Forcing India's GCCs to Move Beyond Cost Arbitrage

AI Is Forcing India's GCCs to Move Beyond Cost Arbitrage

At Cypher 2026, panellists say AI is exposing which of India's 1,700+ GCCs are cost-arbitrage hubs and which truly own decisions.

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How India’s Nano Retail GCCs Built a 3x AI Lead Over Walmart and Target

How India’s Nano Retail GCCs Built a 3x AI Lead Over Walmart and Target

Even among the largest centres, AI capabilities are uneven. TeamLease found that only 22 of the top 50 mega retail GCCs had established AI capabilities.

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Chennai’s GCC Boom Is Getting Bigger. But is There Room for Smaller Occupiers?

Chennai’s GCC Boom Is Getting Bigger. But is There Room for Smaller Occupiers?

The rise of large campuses should not necessarily be viewed as a threat to smaller leasing, but Zinnov’s Saurabh Mehta argues that Chennai needs a real estate ecosystem capable of supporting both models.

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India's 60 Lakh Tech Workforce is Growing—But Not On Par With AI Revenue Surge

India's 60 Lakh Tech Workforce is Growing—But Not On Par With AI Revenue Surge

The shift is not simply about fewer technology jobs. It is about what companies are willing to pay for, whom they want to hire, and where that talent can sit.

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How a 50-Person GCC in Navi Mumbai Plans to Fix Agentic AI Evals Crisis

How a 50-Person GCC in Navi Mumbai Plans to Fix Agentic AI Evals Crisis

Decision intelligence platform Fuel Cycle plans to use the India centre to build AI, engineering, and product capabilities

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How This GCC Is Using an AI Cost Cap to Rein In Token Spend

How This GCC Is Using an AI Cost Cap to Rein In Token Spend

Fidelity International is making AI costs visible to employees before applications are deployed.

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In the Crowded Consultancy Market, GCC Enablers Must Evolve or Die

In the Crowded Consultancy Market, GCC Enablers Must Evolve or Die

Enterprises now want GCC partners that can combine domain expertise, technology, and execution while taking greater ownership of outcomes.

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India’s One Nation, One Time Push Forces GCCs to Rethink 24/7 Operations

India’s One Nation, One Time Push Forces GCCs to Rethink 24/7 Operations

For GCC leaders, standardising the IST changes both infrastructure and organisational priorities.

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Why State Incentives Alone are Not Enough for GCCs to Scale in India

Why State Incentives Alone are Not Enough for GCCs to Scale in India

For many GCCs, the challenge is not growing in headcount but growing in responsibility and ownership.

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Retail GCCs Want More AI, But Where is the Talent?

Retail GCCs Want More AI, But Where is the Talent?

India’s retail GCCs are expanding AI teams, but experienced leaders remain the hardest capability to build.

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India’s Tech Hiring is Back, But GCCs Didn’t Get the Memo

India’s Tech Hiring is Back, But GCCs Didn’t Get the Memo

GCC hiring declined 6% month-on-month to 17,000 active openings in August, even as hiring by IT services firms grew 5% during the same period.

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AI is Coming for Test Engineers, But This GCC Says Humans Aren’t Going Anywhere

AI is Coming for Test Engineers, But This GCC Says Humans Aren’t Going Anywhere

Emerson believes the engineer is still ultimately the one responsible and sees no future where the engineer is out of the loop.

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How Vibe Coding Became a Hiring Opportunity for This Observability GCC

How Vibe Coding Became a Hiring Opportunity for This Observability GCC

New Relic CEO Ashan Willy says AI-generated code is increasing demand for observability and creating new opportunities for India’s GCCs.

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Mindsprint on India's GCC Shift: Code Hubs Must Evolve Into AI Labs

Mindsprint on India's GCC Shift: Code Hubs Must Evolve Into AI Labs

From Olam's GCC to Wipro-owned AI firm, Mindsprint reflects India's evolving GCC story.

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Why India’s Automotive Talent Capital Still Lives in Bengaluru’s Shadow

Why India’s Automotive Talent Capital Still Lives in Bengaluru’s Shadow

Automotive firms are rethinking their GCC locations as software and industrial engineering are beginning to merge.

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Why a Cybersecurity Company Entrusted Bengaluru GCC With Worldwide AI Product Decisions

Why a Cybersecurity Company Entrusted Bengaluru GCC With Worldwide AI Product Decisions

N-able says Bengaluru teams now build AI features and shape cybersecurity product decisions for global markets.

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Karnataka’s New GCC Strategy: Forget Fresh Centres, Scale Existing Ones

Karnataka’s New GCC Strategy: Forget Fresh Centres, Scale Existing Ones

While Bengaluru still leads with over 860 GCCs and 7.4 lakh employees, industry insiders note that its advantage lies in legacy depth rather than fresh expansion.

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From Gurgaon to Bengaluru, AHEAD’s India Map Is Following Talent

From Gurgaon to Bengaluru, AHEAD’s India Map Is Following Talent

Globally, AHEAD employs about 3,500 people, with India accounting for nearly 20% of its workforce.

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Why India’s GCCs Are Moving Beyond Cost Arbitrage

Why India’s GCCs Are Moving Beyond Cost Arbitrage

At its Process Intelligence Day India 2026, Celonis pitched a future in which AI-native GCCs drive enterprise decision-making.

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Bengaluru Built the GCC Story, but Hyderabad is Scaling Fast

Bengaluru Built the GCC Story, but Hyderabad is Scaling Fast

India’s latest GCC boom is no longer just about Bengaluru. But that is still where the frenzy is impossible to ignore.

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Confluent Launches Dedicated GCC Strategy in India as AI Adoption Accelerates

Confluent Launches Dedicated GCC Strategy in India as AI Adoption Accelerates

the GCC ecosystem is undergoing a structural shift, with centres functioning as captive support units

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From American to Southwest: Inside Hyderabad’s Rise as Aviation GCC Capital

From American to Southwest: Inside Hyderabad’s Rise as Aviation GCC Capital

Southwest Airlines plans to scale its Hyderabad GCC centre to nearly 1,000 employees.

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Indian Developers Don’t Trust AI Code. This GCC Wants to Change That

Indian Developers Don’t Trust AI Code. This GCC Wants to Change That

Indian engineering teams spend more time checking AI-generated code even as software supply chain risks grow.

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How One Bengaluru Road Turned Into India's Hottest Economic Cluster

How One Bengaluru Road Turned Into India's Hottest Economic Cluster

What differentiates Bengaluru’s micro-markets today is the type of enterprise ecosystem they support. ORR, in particular, has evolved into one of India’s densest technology corridors.

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India’s Monthly Tech Hiring Hits Pause While GCCs Grow 20%

India’s Monthly Tech Hiring Hits Pause While GCCs Grow 20%

GCCs continue expanding engineering teams even as fresher hiring and IT services recruitment slow down.

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These Companies Built Germany's Economy. Now, They are Entering India

These Companies Built Germany's Economy. Now, They are Entering India

Over the last five years, the number of Mittelstand GCCs in India has grown by over 100%.

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‘World’s Largest’ AI Hiring Hub, Yet No GCC in India is Actually AI-Native

‘World’s Largest’ AI Hiring Hub, Yet No GCC in India is Actually AI-Native

India’s GCCs lead global AI hiring, but around 60% of workers will require reskilling by 2030, while nearly 18% may remain untrained.

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Karnataka Taps Naukri to Fast-Track GCC Hiring Beyond Bengaluru

Karnataka Taps Naukri to Fast-Track GCC Hiring Beyond Bengaluru

The Govt–Naukri pact provides 90 days of hiring assistance and reduces setup time for GCCs outside Bengaluru.

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Can Gujarat Lure GCC Elites Away from Bengaluru and Hyderabad?

Can Gujarat Lure GCC Elites Away from Bengaluru and Hyderabad?

Gujarat is now seeing growing interest from global firms willing to establish primary operations directly in the state.

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Alkami Turns to Delhi-NCR for AI-Led Banking Reinvention

Alkami Turns to Delhi-NCR for AI-Led Banking Reinvention

The region is now home to nearly 280 GCCs.

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Are Startup Acquisitions Replacing Traditional GCC Models in India?

Are Startup Acquisitions Replacing Traditional GCC Models in India?

Startup acquisitions offer GCCs immediate operational readiness, access to proven teams, and existing intellectual property.

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The 1,000-GCC Powerhouse: Why Bengaluru Remains India’s Unrivalled Tech Hub

The 1,000-GCC Powerhouse: Why Bengaluru Remains India’s Unrivalled Tech Hub

Bengaluru’s GCCs employ over 6 lakh professionals and contribute more than $22 billion annually.

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IT, IITs, and GCCs: The Trifecta Fuelling India’s Next AI Innovations

IT, IITs, and GCCs: The Trifecta Fuelling India’s Next AI Innovations

The partnerships between IITs and GCCs focus on accelerating emerging AI and robotics innovations from academic research into real-world enterprise deployments.

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India’s Tech Hiring Momentum Hits a Road Bump—But Don't Blame AI Just Yet

India’s Tech Hiring Momentum Hits a Road Bump—But Don't Blame AI Just Yet

GCCs, which account for 14% of total tech demand, saw a sharper 21% month-on-month drop in April.

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Beyond Cost Centre, Hyderabad is Becoming a Fintech GCC Engineering Hub

Beyond Cost Centre, Hyderabad is Becoming a Fintech GCC Engineering Hub

Companies including InvoiceCloud are tapping Hyderabad for domain-led engineering and decision science.

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GCCs Don’t Wait For Consulting Decks Anymore. They Run Claude

GCCs Don’t Wait For Consulting Decks Anymore. They Run Claude

Strategic thinking is becoming a continuous process, evolving from Day 0 through Year 10 of a GCC’s lifecycle.

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Is GCC Insourcing Weakening IT Services Relationships?

Is GCC Insourcing Weakening IT Services Relationships?

Companies operating fully owned GCCs report cost savings of 25–35% compared with building equivalent teams in developed markets.

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Short of Talent, GCCs Turn to Simulating Cyberattacks to Prepare for the Worst

Short of Talent, GCCs Turn to Simulating Cyberattacks to Prepare for the Worst

Deloitte India unveiled ConnectSafe, a cybersecurity facility in Bengaluru that offers a live environment that simulates real‑world cyber‑threat scenarios

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How India Became Volkswagen's Command Centre for Software-Defined Vehicles

How India Became Volkswagen's Command Centre for Software-Defined Vehicles

Embitel, acquired by Volkswagen in 2022, operates on a “GCC Plus” model that blends captive centre capabilities with external market exposure.

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The Forces Pushing Automobile GCCs in India Towards Digital Reinvention

The Forces Pushing Automobile GCCs in India Towards Digital Reinvention

Nearly 20% of these centres have been established in just the last three years, reflecting strong industry momentum.

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In 2026, Leadership Still Evades Women in Tech. But GCCs May Be Changing That

In 2026, Leadership Still Evades Women in Tech. But GCCs May Be Changing That

Global capability centres, leaders argue, are giving women something that traditional technology structures rarely did.

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Nielsen’s India GCC is Building the Operating System for Advertising Intelligence

Nielsen’s India GCC is Building the Operating System for Advertising Intelligence

“Over 80% of our global innovation is happening out of India.”

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GCCs are Making India the World’s Robotics Launchpad

GCCs are Making India the World’s Robotics Launchpad

India’s engineering education system tends to produce tool-trained graduates rather than concept-trained engineers.

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GCCs Aren't Exiting Middle East Yet, But Day After Remains Uncertain

GCCs Aren't Exiting Middle East Yet, But Day After Remains Uncertain

The ongoing conflict in the Middle East hasn’t yet triggered structural shifts in GCC strategy.

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12 Nano GCCs Building Core Product, Deep Tech Capabilities in India

12 Nano GCCs Building Core Product, Deep Tech Capabilities in India

Global companies are rethinking talent and strategy, increasingly relying on nano GCCs instead of relocating employees.

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Integrating AI in the World’s Least Digitised Industry

Integrating AI in the World’s Least Digitised Industry

Nearly 45% of organisations across the sector report no use of AI at all.

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This 23,000-Employee MNC is Betting on Pune Nano GCC for AI Solutions

This 23,000-Employee MNC is Betting on Pune Nano GCC for AI Solutions

Orbia’s Pune GCC houses roughly one-third of its global IT talent pool.

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Why Product Managers Are Becoming Critical to GCCs in India

Why Product Managers Are Becoming Critical to GCCs in India

In 2025 alone, product management roles in GCCs in India grew 42% year-on-year.

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Why Telangana Now Wants to Move Away From Bulk Vaccine Manufacturing

Why Telangana Now Wants to Move Away From Bulk Vaccine Manufacturing

Telangana announced major projects spanning GCCs, advanced vaccine manufacturing, data science, and life sciences infrastructure.

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The Real Story Behind GCC Layoffs

The Real Story Behind GCC Layoffs

Industry leaders argue that workforce changes reflect recalibration, not retreat.

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Why Hospitality Tech Firm Toast Wants India to Lead its Fintech, AI Stack

Why Hospitality Tech Firm Toast Wants India to Lead its Fintech, AI Stack

The India GCC plays a central role in Toast expanding into enterprises, international markets, and new verticals.

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 Indian GCC Leaders Who Scaled AI From Pilots to Production

Indian GCC Leaders Who Scaled AI From Pilots to Production

These GCC leaders are accelerating the adoption of agentic AI and physical AI within their organisations.

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What India’s GCC Ecosystem Expects From Union Budget 2026

What India’s GCC Ecosystem Expects From Union Budget 2026

GCC stakeholders say the government should draft a unified national framework, learning from STPIs and SEZs.

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From Nano GCCs to Hiring, What 2026 Holds for the GCC Ecosystem in India

From Nano GCCs to Hiring, What 2026 Holds for the GCC Ecosystem in India

GCCs in India are undergoing a fundamental transformation in terms of the way they are designed, governed, and led.

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Why Flexible Workspaces Are Becoming the Default Choice for GCCs in India

Why Flexible Workspaces Are Becoming the Default Choice for GCCs in India

Coworking spaces are a perfect match for GCCs that want to operate asset-light and focus on speed-to-market.

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GCCs are Automating in Plain Sight

GCCs are Automating in Plain Sight

Compass Group India has deployed 25-30 cleaning robots, with plans to scale up to nearly 250 across client sites.

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When Everyone is a GCC, No One is

When Everyone is a GCC, No One is

Indian firms are now opening GCCs in India, but it may turn India's strategic advantage into general jargon

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What Leaders Believe is the Next Frontier in India’s GCC Story

What Leaders Believe is the Next Frontier in India’s GCC Story

The real test now is whether GCCs can use AI to shape outcomes, not just deliver outputs.

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‘Healthcare GCCs in India Help Cut Costs by 20%’

‘Healthcare GCCs in India Help Cut Costs by 20%’

As of 2023, over 80 healthcare & life science GCCs have employed more than 250k people in India.

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Indian IT Is Trying Really Hard to Woo GCCs

Indian IT Is Trying Really Hard to Woo GCCs

India’s GCC sector is thriving and currently employs over 1.6 million professionals. 

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Generative AI Moves from Hype to Enterprise Adoption

Generative AI Moves from Hype to Enterprise Adoption

However, the panel at MachineCon GCC Summit 2024 stressed the importance of implementing proper security measures, ethical guidelines, and observability to ensure responsible and safe adoption.

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The 5 Ps That Will Define Healthcare GCCs in India

The 5 Ps That Will Define Healthcare GCCs in India

Leaders at the MachineCon GCC Summit 2024 said Prevention, Prediction, Personalisation, Peace of Mind, and Point of Care are 5 Ps that will define healthcare GCCs in India

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TransUnion Bolsters Global Team with 55% Indian Tech Talent 

TransUnion Bolsters Global Team with 55% Indian Tech Talent 

The financial giant has over 25% of its workforce based in India.

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Top 9 Semiconductor GCCs in 2024 India

Top 9 Semiconductor GCCs in 2024 India

Bengaluru hosts 42% of all semiconductor GCCs and 61% of GCC talent in the country.

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Top 10 GCC Enablers in 2025

Top 10 GCC Enablers in 2025

From Wipro to Deloitte, GCC enablers are helping organisations embrace AI-first, automation-led, and insight-driven operating models.

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Outsourcing Learning: Designed in Bengaluru, Taught in America 

Outsourcing Learning: Designed in Bengaluru, Taught in America 

Edtech Curriculum Associates' India teams are solving some of the most pressing challenges faced by US educators.

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GCCs Still Can’t Get Enough Of Data Scientist Talent, And StarRez Knows That

GCCs Still Can’t Get Enough Of Data Scientist Talent, And StarRez Knows That

StarRez is laying the foundation for a dedicated data science team in Hyderabad.

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Why Checkmarx is Building AI-led AppSec from Pune?

Why Checkmarx is Building AI-led AppSec from Pune?

Of its total current headcount of 149 across the country, 123 employees work from the Pune GCC

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Why Branding Remains a Key Challenge for India’s Greenfield GCCs

Why Branding Remains a Key Challenge for India’s Greenfield GCCs

Headquarters often places strong emphasis on branding for greenfield GCCs, but timing is critical.

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Why Sonatype Bets Big on Hyderabad as Its Open-Source Security Hub

Why Sonatype Bets Big on Hyderabad as Its Open-Source Security Hub

India’s thriving open-source community makes Hyderabad a natural choice for Sonatype

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Why Bengaluru is Focusing on Mid-Market GCCs

Why Bengaluru is Focusing on Mid-Market GCCs

‘Mid-sized GCCs aren’t just smaller in size, they’re sharper in intent’. 

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How Verint’s GIC in Bengaluru Will Contribute to its Global R&D

How Verint’s GIC in Bengaluru Will Contribute to its Global R&D

With AI automation playing an increasing role in GCC operations, Verint aims to prioritise employee upskilling and reskilling at the GIC.

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US GCC Centres Lead in India, Non-US Firms Catching Up

US GCC Centres Lead in India, Non-US Firms Catching Up

While US-based GCCs continue to dominate, non-US GCCs are growing at a CAGR of 6.8%, nearly twice the growth rate of US firms.

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Why are Only 5% of Mega GCCs in India Home to 50% of the Talent?

Why are Only 5% of Mega GCCs in India Home to 50% of the Talent?

Over 230 more companies are expected to join this elite mega GCC cohort in the next five years.

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AI-Driven GCCs’ Race Gets Dense as Indian Firms Follow IBM

AI-Driven GCCs’ Race Gets Dense as Indian Firms Follow IBM

A key component of enabling AI-powered GCCs is talent upskilling.

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How Meltwater’s Hyderabad Hub is Building AI-Driven Media Intelligence

How Meltwater’s Hyderabad Hub is Building AI-Driven Media Intelligence

The centre houses a 60-member R&D team focused on developing next-gen AI capabilities, with plans to scale to 150 engineers by 2026. 

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Why Deepwatch Chose Bengaluru to Capture MDR Market

Why Deepwatch Chose Bengaluru to Capture MDR Market

The company wanted access to India’s world-class expertise in software engineering, agentic AI, and cybersecurity.

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Why Purpose, Ownership & Measurable Business Outcomes Will Decide the Future of GCCs

Why Purpose, Ownership & Measurable Business Outcomes Will Decide the Future of GCCs

At the Bengaluru Tech Summit 2025, leaders from healthcare, insurance and retail examined how India’s GCCs are reshaping global business value.

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Why Pharma Giants Are Racing to India for Their Next Clinical Breakthrough

Why Pharma Giants Are Racing to India for Their Next Clinical Breakthrough

India now contributes 12% of global late-stage patient recruitment, with more than 4,300 clinical trials registered on CTRI

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Hyderabad’s GCC Momentum Meets a Skill Wall

Hyderabad’s GCC Momentum Meets a Skill Wall

While Hyderabad is emerging as a GCC hotspot, Bengaluru’s advantage lies in honing niche tech talent and staying abreast with emerging technologies that evolve every 12–18 months.

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South Korean Firms that Climbed from Consumer Markets to GCCs & IPOs

South Korean Firms that Climbed from Consumer Markets to GCCs & IPOs

Co-locating GCCs and business units creates a closed innovation loop, driving deeper market success.

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India’s GCCs Still Can’t Figure Out How to Make Money from AI

India’s GCCs Still Can’t Figure Out How to Make Money from AI

Nearly 72% of leaders admit they lack a structured ROI framework, leaving investments justified more by promise than by proof.

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Is Hyderabad Overtaking Bengaluru in the Greenfield GCC Race?

Is Hyderabad Overtaking Bengaluru in the Greenfield GCC Race?

“Hyderabad offers smoother expansion opportunities for new entrants compared to Bengaluru's dense and competitive market”

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GCCs Living on Borrowed Force, But for How Long?

GCCs Living on Borrowed Force, But for How Long?

In high-demand domains like AI, data science, and platform engineering, the talent shortfall ranges between 25–40%.

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Why R Systems Turned to Mangaluru to Build Agentic Ecosystem

Why R Systems Turned to Mangaluru to Build Agentic Ecosystem

Recently, NTT Data and Bose also established large GCCs in Mangaluru

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States in a Race to Lure Companies With Favourable GCC Policies

States in a Race to Lure Companies With Favourable GCC Policies

Maharashtra latest to come up with a policy to establish 400 new GCCs and generate 400,000 high-skilled jobs.

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Bengaluru Emerges as Scale-Up Hub for Midmarket GCCs

Bengaluru Emerges as Scale-Up Hub for Midmarket GCCs

Policy support has accelerated growth, with 65% of new mid-market GCCs since 2023 choosing Karnataka.

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How Walmart’s Super Agent Is Transforming Developer Workflows

How Walmart’s Super Agent Is Transforming Developer Workflows

WIBEY acts as a single, intuitive entry point for building, deploying, or operating technology at Walmart.

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Are Indian GCCs on Thin Ice? Lessons from Technicolor India’s Fall

Are Indian GCCs on Thin Ice? Lessons from Technicolor India’s Fall

Technicolor’s exit from India was not a reflection of local performance but rather part of a broader global restructuring triggered by external market forces.

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Pega India as the Powerhouse Miniature

Pega India as the Powerhouse Miniature

The GCC has around 1,900 employees, based mainly in Hyderabad (1,200 people) and Bengaluru (450 people)

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How Daimler Truck Innovation Centre India is Using RAG Architecture for Smarter Solutions

How Daimler Truck Innovation Centre India is Using RAG Architecture for Smarter Solutions

RAG has revolutionised how AI systems process and respond to user queries by using external knowledge sources.

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How Johnson & Johnson India Built an In-House OCR Tool to Scan 4 Million Documents

How Johnson & Johnson India Built an In-House OCR Tool to Scan 4 Million Documents

The project spanned over a year with multiple iterations.

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Why GCCs Pay Poorly in Tier-2 & 3 Cities

Why GCCs Pay Poorly in Tier-2 & 3 Cities

“GCCs are now exploring tier-2&3 cities as potential hubs for operations and technology, driven by cost savings of up to 30%.”

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How Pure Storage India R&D Centre Built Pure KVA 

How Pure Storage India R&D Centre Built Pure KVA 

Pure KVA, one of Pure Storage’s flagship innovations from India, helps enterprises reduce AI infrastructure costs by optimising GPU usage.

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Why Atlassian Trusts India with Full Product Ownership

Why Atlassian Trusts India with Full Product Ownership

"Our philosophy is very different from many GCCs. We believe in making products in India, with global leaders.”

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Trump’s  H-1B Fee Alarms Industry, But India Sees GCC Opportunity

Trump’s  H-1B Fee Alarms Industry, But India Sees GCC Opportunity

“For India, this could actually mean more jobs, more investment, and more GCCs”

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Tax Concerns Weigh Heavy on GCC Strategy

Tax Concerns Weigh Heavy on GCC Strategy

Smaller and mid-market GCCs, which typically run on tighter budgets, are expected to be hit harder than their larger peers.

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BFSI GCCs Are Hungry for Deep-Tech Talent

BFSI GCCs Are Hungry for Deep-Tech Talent

Anaptyss’ ALFA, an AI-powered system for anti-money laundering transaction monitoring, offers “over 75–80% accuracy in detecting false alerts.”

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What Makes Bengaluru the #1 Choice for Fortune 500 GCCs?

What Makes Bengaluru the #1 Choice for Fortune 500 GCCs?

The GCCs are not limited to back-office support but are also driving innovation, particularly in AI and digital transformation.

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Inside India’s Rise as the Home of Greenfield GCCs

Inside India’s Rise as the Home of Greenfield GCCs

By 2030, the country will reportedly be home to over 4,200 GCCs, employing over 4.5 million people and generating revenue exceeding $110 billion.

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The Great Talent Shift from Startups to GCCs

The Great Talent Shift from Startups to GCCs

Hiring from IT services firms fell from 32% to 18% in FY24, while 16% of new hires came from startups and product companies, up from 13%.

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NatWest takes its AI engagement further with OpenAI Deal

NatWest takes its AI engagement further with OpenAI Deal

Focus is on fraud prevention, risk modelling, and customer service, ensuring that tech augments rather than replaces human engagement.

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How This Hyderabad-Based GCC is Engineering a Startup Culture in India

How This Hyderabad-Based GCC is Engineering a Startup Culture in India

Working closely with internal teams, the students gain firsthand insight into real-world applications, fostering a startup mindset and culture of innovation.

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Wells Fargo's Chennai Exit: What’s Driving the Bold Move?

Wells Fargo's Chennai Exit: What’s Driving the Bold Move?

Wells Fargo, with offices in Bengaluru, Chennai, and Hyderabad, plans to gradually phase out its Chennai location by the end of 2027.

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GCC Enablers Pave the Way for India's $50 Billion Economic Output Goal

GCC Enablers Pave the Way for India's $50 Billion Economic Output Goal

It’s a new age for GCCs in India. Companies want more than just cheap labour; they’re looking for a place to build products, develop cutting-edge tech, and tap into world-class talent.

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Why UK Companies are Bullish about their GCCs in India

Why UK Companies are Bullish about their GCCs in India

 The UK now represents the second-largest cohort of GCCs in the country after the US

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GCCs are Betting on These Students to Lead the Fintech Race 

GCCs are Betting on These Students to Lead the Fintech Race 

Collaboration between GCCs and academia can play a catalytic role.

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Wells Fargo Cuts 400 Jobs in India Amid GCC Pivot to Innovation Over Scale

Wells Fargo Cuts 400 Jobs in India Amid GCC Pivot to Innovation Over Scale

The layoffs reflect a trend echoed across the global financial sector, where automation, AI adoption, and cost optimisation are reshaping back-end operations.

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Inside Karnataka’s Quiet but Powerful Push to Decentralise GCCs

Inside Karnataka’s Quiet but Powerful Push to Decentralise GCCs

We are establishing plug-and-play facilities in Mangaluru, Hubballi, Belagavi, Dharwad, Kalaburagi, and Ballari to build a very solid pyramid of innovation.

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This Company is Turning Cars into Your Empathetic Companions

This Company is Turning Cars into Your Empathetic Companions

The integration of AI in cars is no longer just about performance; it's about creating a deep, emotionally intelligent relationship between driver and vehicle.

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Saviynt’s Bengaluru GCC Powers Global Identity Innovation

Saviynt’s Bengaluru GCC Powers Global Identity Innovation

“From Bengaluru, our teams are building solutions that protect Fortune 500 enterprises worldwide.”

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Are BFSI GCCs Killing the Future of Outsourcing?

Are BFSI GCCs Killing the Future of Outsourcing?

AI & ML is projected to become the fastest-growing segment in the GCCs in BFSI market during 2024-2032.

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Why Manhattan Associates Wants Its Clients to Build AI Agents

Why Manhattan Associates Wants Its Clients to Build AI Agents

Manhattan maintains a strong partnership with Google, hosting its solutions on Google Cloud and leveraging Google’s AI infrastructure.

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Talents Walking Out—and GCCs Are Taking Notice

Talents Walking Out—and GCCs Are Taking Notice

‘Offer dropout rate in greenfield GCCs can still be as high as 20% if companies don't focus on sustaining new hires’.

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Why Albertsons Has Chosen India for Retail Transformation

Why Albertsons Has Chosen India for Retail Transformation

‘It’s not about growing fast, it’s about growing strategically’

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How Bengaluru’s ORR Became a GCC Magnet

How Bengaluru’s ORR Became a GCC Magnet

ORR’s IT Parks host some of the most mature and impactful GCCs in India

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How GCCs are Defining the Talent Ecosystem

How GCCs are Defining the Talent Ecosystem

By investing in AI-focused apprenticeships and internship programs, GCCs are creating a steady pipeline of highly skilled professionals.

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Women Innovators Break the Glass Ceiling in GCCs

Women Innovators Break the Glass Ceiling in GCCs

“I don’t think women are chosen intentionally. But the structure is fluid and open, which might naturally lead to more women being in these roles,” Fluence’s India head Dhanya Rajeswaran said.

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7 Emerging GCC Hubs Beyond Bengaluru

7 Emerging GCC Hubs Beyond Bengaluru

A report by Instahyre further found that cities like Chandigarh, Jaipur, and Indore (among other talent-rich metros) are becoming prominent destinations for product talent. 

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At 3M, AI Agents are Making Data Pipelines ‘Self-Healing’

At 3M, AI Agents are Making Data Pipelines ‘Self-Healing’

A robust system prompt ensures consistent behaviour across pipeline executions and helps reduce hallucinations.

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Trump Tariff to Push Indian Pharma Co to Embrace AI, Cost-Efficient R&D

Trump Tariff to Push Indian Pharma Co to Embrace AI, Cost-Efficient R&D

The proposed 10% tariff, which mirrors India’s tax on US drug imports, could severely impact profit margins for generic drug producers.

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How Zeiss is turning its India GCC into Data Custodians 

How Zeiss is turning its India GCC into Data Custodians 

ZEISS India is building a comprehensive enterprise data platform with the ambitious goal of hosting 80% of its global data in a single environment. 

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AT&T’s Bold Bet on Workforce Upskilling in India

AT&T’s Bold Bet on Workforce Upskilling in India

To combat fraud, AT&T’s AI-powered fraud-detection system continuously monitors transactions, identifying and flagging suspicious activities in real time.

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India Becomes the Epicentre of UKG’s 50% Global R&D Operations

India Becomes the Epicentre of UKG’s 50% Global R&D Operations

“The core parts of the company’s products—from databases to workforce management solutions—are being built and evolved by teams in India.”

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Why GCCs in Karnataka Need Deep-Tech Startups More Than Ever

Why GCCs in Karnataka Need Deep-Tech Startups More Than Ever

Deep-tech startups often lack costly R&D facilities. But today, GCCs fill that gap and offer them access to labs for prototyping and small-batch production, saving startups the cost of building their own infrastructure.

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GCCs Could Pose a Potential Threat to Indian IT

GCCs Could Pose a Potential Threat to Indian IT

Cognizant and Infosys have called out competition from GCCs in India.

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Why Every Siemens Healthineers Product Now Has India at Its Core

Why Every Siemens Healthineers Product Now Has India at Its Core

The Development Centre at Siemens Healthineers is essentially a miniature version of the company itself, featuring a large laboratory setup. 

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Why Are India’s GCCs Filing Patents Abroad?

Why Are India’s GCCs Filing Patents Abroad?

Industry leaders say the problem isn’t innovation, it’s ownership and speed.

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‘Wayfair Achieved in 2 Years What Most GCCs Take 4-5 Years to Reach’

‘Wayfair Achieved in 2 Years What Most GCCs Take 4-5 Years to Reach’

In its 2023 alone, the centre hired around 130 team members, reaching 300 employees by the end of Q1 2024.

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How Hyderabad is Turning into a Hub for Life Science GCCs

How Hyderabad is Turning into a Hub for Life Science GCCs

Telangana’s life sciences sector has recorded an impressive 23% growth in recent years, outpacing the national average of 14%.

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Deeptech Fund of Funds – A Game Changer for Talent Management in GCCs

Deeptech Fund of Funds – A Game Changer for Talent Management in GCCs

This measure is essential, given that over 1,580 GCCs in India employ 1.66 million people.

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Are Companies Practicing Traditional Disaster Recovery Ready for the Next Big Cyberattack?

Are Companies Practicing Traditional Disaster Recovery Ready for the Next Big Cyberattack?

“When there has been a cybercrime, you cannot trust the data. If you recover from it, it may make things worse.”

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Will Trump’s Tariffs Derail India’s GCC Expansion? 

Will Trump’s Tariffs Derail India’s GCC Expansion? 

"If India counters with its own tariffs, it could disrupt supply chains, increase costs, and slow market expansion for both countries.”

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Fluence is Relying on Bengaluru to Tackle Energy Price Volatility

Fluence is Relying on Bengaluru to Tackle Energy Price Volatility

“Bengaluru creates a unique talent pool in India that can compete with any other place in the world."

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Inside Roche’s Leadership Formula for GCC Success in India

Inside Roche’s Leadership Formula for GCC Success in India

“The Roche centre is built primarily for innovation.”

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The Return of eBay in India

The Return of eBay in India

The only caution is ensuring that e-commerce firm’s first GCC drives true product ownership, not just scale

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Bosch Global Builds the Future of Automotive Innovation in Hyderabad

Bosch Global Builds the Future of Automotive Innovation in Hyderabad

“Post-COVID-19, we looked at locations not just for talent numbers but for their ability to drive value creation. Hyderabad stood out.”

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Inside the AI-Driven Hiring Wave in Insurance

Inside the AI-Driven Hiring Wave in Insurance

With data and AI-driven technologies at the core, talent is now evaluated not by industry background alone, but by adaptability, digital fluency, and problem-solving potential.

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These GCC Leaders are Fast-Tracking to Global Power with AI

These GCC Leaders are Fast-Tracking to Global Power with AI

The number of global leaders in India has increased from just over 115 in 2015 to more than 6,500 today. By 2030, this number is predicted to hit 30,000.

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How Cognite is Building its ‘ChatGPT for Industrial AI’ from Bengaluru

How Cognite is Building its ‘ChatGPT for Industrial AI’ from Bengaluru

Under the leadership of Guru Ananthanarayanan, the company aims to make the India Centre the R&D hub for scaling its agentic AI framework, Atlas AI.

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Why GCCs Love Manyata Tech Park?

Why GCCs Love Manyata Tech Park?

The campus houses over 50 multinational companies, including IBM, Target, Philips, Fidelity, and Nokia, and supports a daily workforce of over 1.50 lakh employees.

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How CME Group Evolved from a Service Hub to a Thriving CoE in India

How CME Group Evolved from a Service Hub to a Thriving CoE in India

Over the years, CME Group’s workforce in India has grown from 100 to nearly 750 employees.

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Top 10 Japanese GCCs Fueling Bengaluru’s Tech Boom

Top 10 Japanese GCCs Fueling Bengaluru’s Tech Boom

Japanese companies account for around 5% of India’s GCC ecosystem.

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Is Karnataka Poised to Be the Next Global Manufacturing Giant?

Is Karnataka Poised to Be the Next Global Manufacturing Giant?

“Both the central and state governments continue to create robust ecosystems to fuel the manufacturing sector’s growth, and Karnataka is leading from the front,” Venu mentioned.

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Why Deutsche Bank Is So Bullish on India for Innovation

Why Deutsche Bank Is So Bullish on India for Innovation

“India gives us access to a highly educated talent pool, which we don’t see in other parts of the world,” Deutsche Bank’s Bernd Leukert said.

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ANSR Launches 1Wrk to Set Up GCCs Effortlessly

ANSR Launches 1Wrk to Set Up GCCs Effortlessly

1Wrk is a comprehensive suite of solutions that assists companies in building, managing, and running GCCs in a data-driven and automated manner.

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Kenvue Has a Late-Mover Advantage as a GCC

Kenvue Has a Late-Mover Advantage as a GCC

In just a year and a half since its inception, Kenvue has grown significantly, evolving from a small team of 400-500 professionals into a dynamic force in technology and product innovation.

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Bengaluru Becomes ABBYY’s New R&D Playground

Bengaluru Becomes ABBYY’s New R&D Playground

CEO Ulf Persson revealed that the company had secured a new office in the Central Business District of Bengaluru, which can accommodate over 65 employees.

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How Apprenticeships Are Helping India’s GCCs Face Talent Crunch

How Apprenticeships Are Helping India’s GCCs Face Talent Crunch

By integrating apprenticeship programs into their hiring and talent development strategies, GCCs are not just training employees but shaping the future of work.

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What DeepSeek Means for GCCs

What DeepSeek Means for GCCs

Many GCCs are adopting a cautious approach, preferring to observe how DeepSeek evolves before making significant commitments.

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Madhya Pradesh Joins the GCC Race, But Isn’t Playing the Same Game

Madhya Pradesh Joins the GCC Race, But Isn’t Playing the Same Game

The state is also preparing to roll out a Space Tech Policy by August 2025.

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5 GCCs Driving Pharma and Healthcare Innovation

5 GCCs Driving Pharma and Healthcare Innovation

Around 20% of these centres have expanded their footprint across three or more cities, signalling a trend towards multi-city operations. 

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50% of Our Code Will be AI-Generated in 18 Months: Aurigo CEO on Expanding India GCC

50% of Our Code Will be AI-Generated in 18 Months: Aurigo CEO on Expanding India GCC

“It’s not about replacing everyone with AI agents. It’s about asking: what do the next 600 employees look like?”

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How India Became the Core of Siemens Technology and Services' Global Strategy

How India Became the Core of Siemens Technology and Services' Global Strategy

“India is not just an extension anymore; it is an integral part of Siemens’ global innovation strategy,” CEO Pankaj Vyas said.

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Hexagon’s Hyderabad GCC Ushers Agentic AI, Ploughs 15% of Revenue Back into R&D

Hexagon’s Hyderabad GCC Ushers Agentic AI, Ploughs 15% of Revenue Back into R&D

Hexagon’s R&D efforts span 28 industries, with divisions dedicated to geosystems, manufacturing intelligence, asset lifecycle intelligence, safety infrastructure, and autonomous solutions.

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Will India’s AI Regulations Stunt GCCs’ Growth?

Will India’s AI Regulations Stunt GCCs’ Growth?

While GCCs thrive on agility and cost-efficiency, the Indian government’s recent regulatory moves could pose significant challenges for the sector.

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1-Person GCCs Now Possible in India: ANSR CEO Lalit Ahuja

1-Person GCCs Now Possible in India: ANSR CEO Lalit Ahuja

GCCs now contribute nearly one-third of India’s IT sector, with 1,600 centres employing over 1.66 million professionals.

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India Set to Host 620+ New GCCs by 2030: ANSR Report

India Set to Host 620+ New GCCs by 2030: ANSR Report

Bengaluru leads as the top GCC hub, hosting over 285 companies and employing 560,000 professionals.

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Saraswathi Ramachandra Appointed as MD and India Head of Lightcast

Saraswathi Ramachandra Appointed as MD and India Head of Lightcast

Before working at Lightcast, Ramachandra was working as a Director at Citi in Bengaluru for over five years.

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These IITians are Shaping GCCs in India

These IITians are Shaping GCCs in India

Institutions like IIT Bombay have embedded AI courses across departments so that all students acquire a strong foundational understanding of AI.

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‘GCCs Maintain a Mortality Rate Under 1%’

‘GCCs Maintain a Mortality Rate Under 1%’

As of now, GCCs generate a net economic value of approximately $34 billion, which is expected to grow to nearly $75 to $80 billion by 2025.

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India Could Become the World’s Mobile R&D Hub—HMD Global Explains Why

India Could Become the World’s Mobile R&D Hub—HMD Global Explains Why

Nokia has extended its licensing deal with HMD Global beyond 2026, ensuring continued production of feature phones.

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Why Nano GCCs are the Future of Global Capability Centres

Why Nano GCCs are the Future of Global Capability Centres

“The GCCs of the future will be the governance and predictability backbone of the enterprise.”

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Budget 2025: Govt Pushes for GCCs in Tier-2 Cities, Unveils AI Centre of Excellence

Budget 2025: Govt Pushes for GCCs in Tier-2 Cities, Unveils AI Centre of Excellence

The finance minister has announced a CoE in Artificial Intelligence for Education with a total outlay of INR 500 crore.

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Can Budget 2025 Help India Retain its GCC Leadership

Can Budget 2025 Help India Retain its GCC Leadership

The Indian government, in its last Economic Survey, projected that GCCs would contribute 3.5% of the total GDP by 2030.

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Indian IT Grooms Grads While GCCs Grab Pros

Indian IT Grooms Grads While GCCs Grab Pros

While IT firms focus on nurturing future talent through long-term investments in college partnerships, GCCs are poaching experienced professionals and tapping into niche skill sets directly.

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Bengaluru Will Remain the GCC Hub of India in the Upcoming Years

Bengaluru Will Remain the GCC Hub of India in the Upcoming Years

Companies prefer employees who are ready to join immediately, as setting up GCCs shouldn’t require much time.

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Indian IT Can’t Get Rid of GCCs

Indian IT Can’t Get Rid of GCCs

Indian ITs are always going to collaborate with certain GCCs because most of them work with the parent company that has a GCC in India.

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Beyond Bengaluru, Nano GCCs Grow in Tier 2 & Tier 3 Cities

Beyond Bengaluru, Nano GCCs Grow in Tier 2 & Tier 3 Cities

“When we go into these smaller cities and work with the talent there, the engagement levels are higher, and attrition levels are lower,” GlobalLogic’s MD India Piyush Jha said.

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When Bengaluru Put Diapers on the Map

When Bengaluru Put Diapers on the Map

In the last five and a half years, the team size of Kimberly-Clark in Bengaluru has grown 20x.

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No More Back Office as India’s GCCs Take the Front Seat

No More Back Office as India’s GCCs Take the Front Seat

And Bengaluru is at the helm.

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GCCs in India Are Facing a Branding Problem 

GCCs in India Are Facing a Branding Problem 

They may be big brands in their respective countries, but they are not big brands here

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Bengaluru Emerges as the Hotspot for GCCs

Bengaluru Emerges as the Hotspot for GCCs

Canadian MNC OpenText has over 6,000 employees in India, contributing to almost 25% of its global workforce.

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The Major GCC Announcements for India in 2023-2024

The Major GCC Announcements for India in 2023-2024

Global Capability Centers (GCCs) in India are prioritizing talent retention, forming niche resource partnerships, expanding into diverse cities, including tier-II locations.

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11 GCCs Currently Hiring In India

11 GCCs Currently Hiring In India

India witnessed 19 new GCCs being set up between April and June 2022, and the number has been constantly rising

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India is No More Just the Back-Office of the World

India is No More Just the Back-Office of the World

Apart from the rapid growth, GCCs are assuming a more influential role in innovating on budget

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Role of GCCs in the Indian analytics industry

Role of GCCs in the Indian analytics industry

India is currently the most popular nations for establishing centres for Analytics GCCs. In FY-22, analytics functions in GCCs had a market size of USD 9.0 Bn in India.

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All the major GCC announcements for India in 2022

All the major GCC announcements for India in 2022

Close to 500 new MNCs are expected to set up captive centres in India by FY25.

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Council Post: Enabling a Data-Driven culture within BFSI GCCs in India

Council Post: Enabling a Data-Driven culture within BFSI GCCs in India

Data is the key element across all the three tenets of engineering brilliance, customer-centricity and talent strategy and engagement and will continue to help us deliver on our transformation agenda. Our data-driven culture fosters continuous performance improvement to create differentiated experiences and enable growth.

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Bengaluru Is The Most Desired Hub For GCCs

Bengaluru Is The Most Desired Hub For GCCs

As per the Nasscom report titled 'GCC India Landscape: 2021 & Beyond' in association with Zinnov, Bengaluru is reportedly the most sought after destination for global capability centres.

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Global Capability Centres Hiring Data Scientists In India

Global Capability Centres Hiring Data Scientists In India

Let us look at a few of these GCCs hiring for data scientists, data engineers, AI/ML experts in the country.

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